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Councillor Steve Gallant - Leader of the Council
Councillor Gallant, on behalf of the Cabinet, sincerely thanked the Chief Executive and his officers for all of their work in 2021.
Councillor Gallant stated that the year had been a challenging time for all and the Council had needed to adapt and reinvent many of its previously well-established processes and procedures; he considered that officers from all service areas had worked tirelessly and gone the extra mile to continue to deliver the Council's ambitions.
Councillor Gallant explained that he had asked each Cabinet Member to outline one or two key achievements in their respective portfolios and said that Members acknowledged that these achievements could not have happened without the support and endeavours of the officer team that supports them.
Councillor Craig Rivett - Deputy Leader and Cabinet Member with responsibility for Economic Development
Councillor Rivett cited the record level of support provided for businesses in 2021 in response to COVID-19 and directed everyone to the East Suffolk Means Business website for more information on the grants and support available. Councillor Rivett highlighted that more support for the high street, people and places would be coming in 2022.
The Cabinet was advised of a celebration event in Saxmundham that had taken place on 3 December 2021 which had been very well attended and that events had been provided by the First Light Festival Community Interest Company.
Councillor Rivett noted that £25,000,000 of funding had been secured from the Towns Fund for Lowestoft and work on the project was continuing. Another significant piece of work highlighted was Freeport East which Councillor Rivett said would go live in January 2022, pending further work on the business case, and would put the Port of Felixstowe in a strong position globally.
Councillor Rivett reminded Members that Banksy art had appeared in East Suffolk during 2021 and a consultation was underway on street art. It was intended to have a bigger First Light Festival in 2022 having had a scaled down event in 2021.
External funding had been secured for the renaissance of East Anglian fishing and a task and finish group was in place looking at ways to improve the industry. Councillor Rivett outlined the work on cliff stabilisation and beach huts in Lowestoft, including disabled access, and stated the Lowestoft Post Office project was progressing well. Councillor Rivett noted that the cafe at Martello Park, Felixstowe, had progressed to fitting out and he looked forward to seeing it in operation in 2022.
Councillor Rivett summarised the significant work undertaken on energy projects including the three examinations held in 2021 for East Anglia One North, East Anglia Two and Sizewell C, as well as the extensive consultations and meetings with Government ministers and civil servants to remind them of the cumulative impact of projects in East Suffolk.
Councillor Norman Brooks - Cabinet Member with responsibility for Transport
Councillor Brooks advised that the rollout of the Civil Parking Enforcement service had continued during 2021 and the service had been finessed during this period; he described it as a massive piece of work to introduce the service across the whole of East Suffolk and had been remarkably well done.
Councillor Brooks noted that the Council had introduced 30 minutes free parking in all of its car parks and highlighted that the use of the RingGo app exceeded 50% of paid for parking events in 2021, compared to less than 10% in 2019. Councillor Brooks stated that this saved the Council money and reduced its carbon footprint from the collection of cash from pay machines.
Cabinet was informed that the Council remained party to a variety of ongoing consultations regarding proposed improvements to the A12/A14 Copdock Interchange and the A12 near Lowestoft and was working with partners on proposed improvements to the A12 near Wickham Market. Councillor Brooks said that there had been movement on other highways improvements in Suffolk to ensure that any freight generated by the Sizewell C construction, should it be approved, would be accommodated by the road network.
Councillor Stephen Burroughes - Cabinet Member with responsibility for Customer Services, ICT and Commercial Partnerships
Councillor Burroughes stated that 2021 had been just as challenging as 2020 and considered that the Customer Services Team had been outstanding in all areas; the Team had continued to work from home in a very efficient way and had moved to a single front desk and virtual call centres. Councillor Burroughes said that customers were being encouraged to migrate to using a MyEastSuffolk account to interact with the Council online.
Councillor Burroughes advised that the Customer Services Team was continually using a data led approach through the Customer Services Dashboard, comments received and "Make Every Contact Count" to identify glitches and improve support services across the Council; this process had been streamlined with the implementation of new software packages during 2021.
Councillor Burroughes considered that the virtual call centre setup worked well and digital coaching had been offered to customers not used to interacting with the Council online. Councillor Burroughes highlighted that the Customer Services Team had dealt with a large number of queries on a number of topics during 2021, including supporting the COVID-19 response in signposting residents to health services.
Councillor Burroughes also outlined the improvements made by the Council's ICT service, such as doubling the bandwidth and improving network connectivity to make it easier for officers to work from home. Councillor Burroughes outlined the Grandpads scheme offered by the Council which had helped to reduce social isolation during the lockdowns, particularly for older people in East Suffolk. The ICT Team was using intelligent performance management to drive systems forward and was undertaking a digital audit.
Councillor Burroughes was of the view that the Council's commercial partnerships had worked well in 2021; Everyone Active had taken over the operation of the Council's leisure facilities in the former Waveney District Council area and Places for People had continued to deliver good services at the Council's leisure facilities in the former Suffolk Coastal District Council area. Councillor Burroughes confirmed that the Council was driving improvements with East Suffolk Norse through Key Performance Indicators.
Councillor Maurice Cook - Cabinet Member with responsibility for Resources
Councillor Cook highlighted that the Council had achieved a balanced Budget including freezing District Council Tax and providing an additional contribution of £110,000 to town and parish councils to restrict their precept rises; a number followed the Council's lead and had not increased their precept.
It was noted that since the beginning of the COVID-19 pandemic the Council had paid out over £130,000,000 in grants to businesses and in support of communities. Transparency to both Members and the public had been increased by taking the draft Budget to both Cabinet and Full Council and introducing half-yearly performance reports.
The Council had increased its investment in Multi Asset Trusts by a further £5,000,000 to boost its income from long-term reserves and had arranged an Environmental, Social and Governance advice service from its City analysts, Arlingclose, which would lead to the issuing of an 'Ethical Investment Statement' in the Council's Treasury Strategy from January 2022. Councillor Cook added that the Council had also increased its commercial income from the purchase and letting of the Moor Park Industrial site and the NWES Office accommodation complexes.
Councillor Cook outlined that a business case and other preparatory work had been provided towards the formation of the East Suffolk Services Ltd Local Authority Trading Company (LATCo) and other future, yet to be announced projects. The Council had also provided a new investment strategy and financial framework to the newly formed Southwold Harbour Management Committee.
Councillor Cook confirmed that the Council had received the agreement of the Government to close the second homes Council Tax/Business Rates loophole.
It was noted that the Council had provided additional funding for the Gull Wing Bridge project in Lowestoft; Councillor Cook detailed that in his own Ward an agreement had been facilitated between three parish councils to a new Solar Energy Farm to provide electricity for 16,500 homes, which would save 11,000 tonnes of carbon each year and provide a significant contribution to the Council's business rates in the coming years.
Councillor Cook concluded that these examples and many more to comply with the Council's ethos of creating sound income streams which, ultimately, help to relieve the pressure to increase Council Tax for the benefit of all residents of the district.
Councillor Richard Kerry - Cabinet Member with responsibility for Housing
Councillor Kerry highlighted the hard work to meet the needs of clients presenting to the Council seeking housing advice, noting the work of outreach officers to work closely with rough sleepers and accommodation offers being made to all those verified as rough sleeping. Officers had also continued to work with partners and other statutory services to provide support to clients including wrap around support to enable long-term sustainable housing options and reducing rough sleeping.
Councillor Kerry outlined the work that had been completed to deliver a seven-bed unit of supported housing in Lowestoft in partnership with Orwell Housing, as part of the Next Steps Accommodation Programme. It was highlighted that this facility was launched in June 2021, only four months after the Council had secured the funding to do so. Councillor Kerry detailed the benefits of the project and the cross-team working that had enabled it to be delivered within such a short deadline. The Department for Levelling Up, Housing and Communities (DLUHC) had visited the project and had been extremely impressed with the high quality of accommodation.
The Cabinet was advised that a new online service for housing tenants, myHome, was launched earlier in 2021 which allowed tenants to view rent balance and statements, make rent payments, set up paperless direct debits, review repair history, manage appointments, and allow secure messaging between tenants and Housing Officers.
Councillor Kerry summarised the housing development that had been progressed in 2021 and highlighted that the Stepping Home service was highly commended in the national Municipal Journal awards in the category for Delivering Better Outcomes.
The Private Sector Housing Team had successfully led a Suffolk-wide bid to increase awareness and enforcement action against landlords flouting the rules around renting out properties with a low energy efficiency rating; the project was now underway. Green Homes Grant funding had been secured to 2023 to deliver energy efficiency and renewable solutions across Suffolk.
Councillor Kerry concluded by stating that the Council had secured funding of £20,000 through the Local Government Association's Housing Advisors Programme to review the existing temporary accommodation for provision for those experiencing homelessness and support the development of a business case to consider the most appropriate future model of provision.
Councillor James Mallinder - Cabinet Member with responsibility for The Environment
Councillor Mallinder said that The Environment was one of the Council's core principles; the Council had declared a Climate Emergency in 2019 and had taken action in response to this. Councillor Mallinder said that the Council had a nature first focus and had made biodiversity a key priority throughout 2021.
Councillor Mallinder detailed the "Pardon the Weeds" campaign launched in 2021 which had created over 100 sites in conservation areas and demonstrated to residents that the Council cared about the environment and supported biodiversity. Councillor Mallinder announced a reduction in glyphosate spraying by 45% in 2021.
Cabinet was advised that during the summer of 2021 the Council had worked with town and parish councils to ensure they had the right number of bins and had introduced more paper recycling bins; 2021 had also seen the introduction of "smart" bins that indicated when they were full.
Councillor Mallinder expanded on changes to how cemeteries had been managed to allow more natural growth where appropriate to create pocket nature reserves. Wildflower border planting had taken place at the entrance to East Suffolk House and Councillor Mallinder considered it had exceeded expectation, describing it as having looked different each week. Councillor Mallinder noted that an Air Quality Strategy had been adopted in 2021.
September 2021 was cited by Councillor Mallinder as being historic, as Cabinet had approved the transition of its vehicle fleet from diesel fuel to palm free hydrotreated vegetable oil which was sustainable and renewable and would reduce the fleet's carbon footprint by 90%; the fleet's footprint was 32% of the Council's entire carbon footprint. Councillor Mallinder said this was a huge step towards the Council becoming carbon neutral by 2030. It was noted that an open letter had been sent by residents highlighting the Council's commitment to the environment, which had been signed by all the political groups of the Council.
Councillor Mallinder advised the Cabinet of a recent successful campaign in Lowestoft to improve recycling; it had been reported that for the last few weeks there had been zero contamination on two particularly challenging routes in the area.
The Cabinet was advised that the "Tree Jubilee" campaign had been launched in November 2021 which would both support the Platinum Jubilee of Her Majesty Queen Elizabeth II in 2022 and help to build a sustainable environment.
Councillor Mallinder concluded by highlighting that the cross-party Environment Task Group had guided the environmental work in 2021.
Councillor David Ritchie - Cabinet Member with responsibility for Planning and Coastal Management
Councillor Ritchie said that a great deal had been achieved in Planning and Coastal Management in 2021 and reported on the Lowestoft Flood Risk Management Project. Councillor Ritchie reported that the construction of the tidal flood wall had progressed well; the first cladding on Waveney Road had been installed which had smartened the area and provided vital protection to the area.
Cabinet was advised that the tidal barrier structure would now take the form of a 40-metre mitre gate and would be the first such structure not to require the diversion of a navigation channel as well as the second largest tidal barrier in the United Kingdom.
Councillor Ritchie said that a decision had been taken to change from the original 28-metre design following navigational simulations that had shown a need to keep the current width of the navigation channel, to allow larger vessels to continue to access the inner harbour. Councillor Ritchie considered that this would allow Lowestoft to continue to develop as a hub for offshore wind energy.
Councillor Ritchie noted that the project had worked with schools and young people in Lowestoft to offer work experience, training and employment and highlighted that the project's virtual visitor centre was open for the duration of the project at www.lowestoftfrmp.org.uk/consultation.
Councillor Ritchie hoped that the project would be completed by 2026 and was possibly the largest engineering project ever undertaken by a district council; he gave massive credit to both Coastal Partnership East and the Council's Coastal Management team for the progression of the project and considered that the project would underpin a successful future for Lowestoft.
Councillor Mary Rudd - Cabinet Member with responsibility for Community Health
Councillor Rudd noted that the ongoing COVID-19 pandemic, including the Delta and Omicron variants identified in 2021, had put enormous pressure on the teams in her portfolio. The majority of work by these teams had not created big headlines but had kept residents safe; Councillor Rudd cited the work of Emergency Planning, Food and Safety, Corporate Health and Safety, Port Health, Community Health and Licensing as being important in achieving this and considered the work of these teams to have been amazing.
Councillor Rudd highlighted that the Food and Safety and Licensing Teams had visited restaurants and other eating places to ensure they were complying with the rules and that Health Teams had been assisting with the vaccine rollout and other aspects of the COVID-19 response. Councillor Rudd said that Port Health had expanded its staff to cover the extra workload involved with Brexit. Councillor Rudd thanked staff for their hard work.
Councillor Letitia Smith - Cabinet Member with responsibility for Communities, Leisure and Tourism
Councillor Smith thanked the residents of East Suffolk for the high numbers of volunteers seen throughout the year, at a time when the district needed to come together to help one another. Councillor Smith outlined the continued work of the eight Community Partnerships in their communities. Councillor Smith covered the launch of EAST (Everyone Active, Supported Together) bags earlier in 2021 which had been supported by the Community Partnership Board.
Councillor Smith noted she had joined a gym in 2021 and was regularly encouraging members of the Cabinet to be more active. Councillor Smith highlighted the Women's Tour event held in Felixstowe as well as a triathlon event that took place in the town on the same weekend, along with an event in Lowestoft to celebrate the longest day of summer which had been organised by the First Light Festival CIC. Cabinet was reminded that the Council's leisure centres had reopened in April 2021 as part of the roadmap out of lockdown. Councillor Smith said that moving forward from this the Council had continued to make efforts to support communities and had reviewed and extended place-based initiatives in Lowestoft and Leiston. Work was being undertaken to support young people into employment and Councillor Smith noted that Cabinet had approved funding for a new project to fund rural youth provision.
Councillor Smith said that she could not cover all the projects undertaken in 2021 and would circulate more information to all Members of East Suffolk Council to remind them what had been achieved during the year.