6
The Cabinet Member for Planning and Coastal Management introduced report ES/2770. He said Building Control goes largely unnoticed, but they are a team that makes money for the council. They compete against private enterprise and have won work from SZC. He said we have a very strong team.
He handed over to the Building Control Partnership Manager who gave a presentation. He explained they were the only team in the council that was in competition with commercial competitors. They had 89% of the market share in the last period and 85% annually. He explained that all their work was heavily moderated and scrutinised by external auditors. He mentioned reversion applications where private inspectors can disappear overnight and their work automatically reverts to the local authority. Luckily by keeping the market share high there are very few reversions. There were 145 inspections per inspector last year. He shared the financials with the Members.
He moved on to talk about staffing and explained he was trying to stay positive but was struggling. He has maintained and kept a strong team but three fully qualified team members have left to go to private companies or other LAs in the last 6 months. They are offering things we cannot offer. There are currently 9 vacancies and the interest from qualified individuals is not great but there is a high level of interest for the training roles. The issue is that someone is trained for 4-5 years and then they move on. Hard to deliver and train at the same time. Some team members have gone part time rather than retire and leave the team short.
The Building Control Partnership Manager explained that they had recently had an HSE Audit. They were audited in December and it was a very intense process of 5, 2-hour examinations, but there was very good feedback. The team has an operational standards co-ordinator who acts like our own auditor. The Auditor said what ESC had created should be done on a national basis. Unfortunately the report just highlights the staffing contravention rather than the positives. He expected to be audited again in 4 years’ time.
The Building Control Team Leader explained about Dangerous Structures. Building Control can get called out at any time and it happens every month. He mentioned the incident in Beccles in December where a drunk driver crashed into New Look and the cash machine ram raid in Beccles in March. They couldn’t let forensics in until the building was made safe and the structural integrity of the building was undermined. A builder was on site by 4am and by 5am the building was made safe whereas the Nationwide builders didn’t turn up until after 9am. A drunk driver drove into a row of terraced houses in Kessingland, damaging 5 properties. The driver went through a gas mains so Cadent and UKPN had to come out to make repairs. He explained that this was a statutory function that the team fulfils and we do it for free. He noted that there was never any mention of Building Control in the media reporting.
Councillor Ashdown thanked the team for the work they have done at the almshouses.
Councillor Byatt thanked the team for the enlightening presentation and asked if there was anything that could be done to prevent staff from leaving for the private sector and if there were apprenticeships.
The Building Control Partnership Manager said they do. They are looking at hosting trainees but have to be specific about the recruitment. He has many ideas for packages and has talked to the Head of Planning and Building Control. Need to be considerate about fellow planning colleagues though.
Councillor Byatt asked if the risk should be taken to Audit and Governance.
Councillor Plummer asked if the training package included a commitment to stay. The Building Control Partnership Manager explained that because the market is so competitive that even with retention to recoup training costs in contracts any company that wants them would just pay the penalty.
A Building Inspector explained he was a builder for 20 years and dropped his pay by half to join ESC and become a Building Inspector. He was now doing a degree apprenticeship and had been here for 3.5 years and was now one of the most senior team members.
The Building Control Partnership Manager said there were more people like this interested in joining. However he’d spent so much time on Thorpeness recently he couldn’t focus on his team so much.
Councillor Daly commented on what a great job the team does. He asked if the auditing intensity also applied to the private sector and if companies were penalised if they disappeared before a job was finished. The Building Control Partnership Manager hoped that the audits were consistent between private companies and local authorities. He said there were no penalties and often the companies just set up in a different name.
Councillor Gee congratulated the team on their service and said it seemed unfair to lose staff after training them up. She asked if they could build into the agreement that there is a period that they must commit to the council for. The Building Control Partnership Manager said this has been explored but this limited applicants.
The Head of Planning and Building Control thanked the team for their work and contribution. He stressed the importance of the culture in the department and would keep Members updated about the acute issue around staffing.
Councillor Ninnmey asked about completion certificates and how extensive they were. The Building Control Partnership Manager said they were very comprehensive and varied on each project. Each project was priced individually. Items on a snagging list are often aesthetic and not related to Building Control. Focus of the certificate and visits is on Fire Safety, thermal efficiency, accessibility and structure.
The Chair thanked the team on behalf of the Strategic Planning Committee.
On the proposal of Councillor Packard, seconded by Councillor Ashdown it was unanimously
RESOLVED
That Strategic Planning Committee notes the report concerning the performance of the team.