The following questions from Members have been submitted in pursuance of paragraph 29.4 of the Council Procedure Rules:
1. Question from Councillor Byatt, Leader of the Labour Group to Councillor Caroline Topping, Leader of the Council.
East Suffolk Council has Service Level Agreements (SLAs) with providers of key services from organisations defined as being from the Voluntary, Community and Social Enterprise (VCSE) sector.
These SLAs are written agreements that explain responsibilities and state the expected levels of service, quality standards, performance metrics etc. The SLA will likely include a monitoring and reporting element throughout its duration. This would be a tailored, defined process for reviewing performance against agreed targets over time. For us, in the public sector, these agreements ensure taxpayer money is spent appropriately, and the organisations provide good value.
As part of this Council’s risk management function, what process do we have in place to monitor and review the performance of our service providers with SLAs from the VCSE sector, and does this include liaison with Trustees, oversight of the organisation’s financial situation, visits to the places where they operate or interviews with service users?
2. Question from Councillor Jepson, Leader of the Conservatives to The Chair, Councillor Dr Speca.
Part of my speech at the last Full Council meeting was to encourage and motivate all Councillors to be prepared, to understand the papers and to challenge the Administration whether positively or constructively.
It was distracting that when Cllr Mallinder and I spoke that messages through the GLI private Teams Group increased significantly. I did not witness that same level of debate on what were important papers.
Would the Chair agree with me that private messaging at Full Council should be kept to a minimum and that all Councillors should concentrate on open and transparent debate, rather than negative and potentially cynical communication which does not respect the ‘Debate not Hate’ policy we endorsed at Full Council?
Could the Chair also remind Council what the role of the opposition is, so there is not doubt that when we challenge, why we do?
3. Question from Councillor Mallinder to Councillor Sally Noble, Cabinet Member with responsibility for The Environment
When I was cabinet member for the Environment, I spent time working with villages in dealing with bins on pavements and worked hard to keep our footpaths clear for all our users.
In particular, I worked with the town councils in Southwold and Aldeburgh to try and bring order to our bins.
That said with the upcoming changes to waste collection methods in 2026, especially with reference to the increase in the number of bins, what steps are the council taking to ensure these operational changes do not negatively impact the visual heritage and neatness of our towns and villages?