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The Committee received report ES/1698 of the Cabinet Member with responsibility for Community Health, which sought the review of the recommendations made by the Scrutiny Committee follow its review of the Hackney Carriage and Private Hire licensing regime at its meeting of 21 September 2023.
Councillor Candy, introducing the report, referred to the four recommendations made by the Scrutiny Committee and advised that both she and the Licensing team were supportive of the recommendation for an additional Licensing Enforcement Officer.
There being no questions to Councillor Candy, the Chair invited the Committee to debate the Scrutiny Committee's recommendations. Councillor Hedgley expressed his concern with some of the recommendations; he said that the purpose of the Licensing Committee was to enforce the rules and regulations of Licensing and queried if it was being asked to make changes to those rules.
In response, the Licensing Manager and Housing Lead Lawyer advised that the Committee was asked to consider adopting the Scrutiny Committee's recommendation for additional resources for the Licensing team, and to consider the other recommendations and if any of the proposed actions within them should be taken.
Councillor Jepson said he was in favour of recommending an additional Licensing Enforcement Officer as this would make the work of the Council more efficient. He recognised the financial burden that training placed on drivers but considered it was important that they were trained to the highest possible standard.
Councillor Jepson proposed that a request for resources be made for an additional Licensing Enforcement Officer post; this was seconded by Councillor Green and on being put to a vote the motion was CARRIED unanimously.
The Democratic Services Officer (Scrutiny and Member Development), at the Chair's invitation, provided clarity on the remaining recommendations of the Scrutiny Committee, explaining that that it was in the gift of the Committee to consider them and make proposals on whether officers look into some or all of the issues raised.
Councillor Wilson proposed that having considered the recommendations of the Scrutiny Committee, officers will not be directed to lobby the Government and Local Government Association (LGA) in relation to, the recommendations contained within the Task and Finish Group report entitled the Taxi and Private Hire Vehicle Licensing: Steps towards a Safer and More Robust System; this was seconded by Councillor Jepson and on being put to a vote the motion was CARRIED unanimously.
The Committee considered the recommendations that it considers introducing ways to attract more drivers to the industry, including streamlining processes, and ways in which the financial burden on drivers applying for a licence could be alleviated. Councillor Smith-Lyte suggested that two days of training was not excessive but was of the view that work could be done to help alleviate the financial cost to new drivers.
Councillor Hedgley noted that the Licensing team already had a high workload and was concerned that the recommended actions would overwork the team. The Chair queried what any streamlining of processes would mean in comparison to other local authorities in Suffolk.
The Senior Licensing Officer, at the Chair's invitation, said that Suffolk authorities had worked in concert to align their processes and standards since the Department for Transport published its own standards in July 2020, to avoid prospective applicants from "shopping around" to get a licence. The Senior Licensing Officer noted that the Committee was not bound by this work and the Council was free to depart from this joint approach.
Councillor Deacon, the Chair of the Scrutiny Committee, referred to comments made during the debate and said that the Scrutiny Committee had completed the review as a "critical friend" and had looked for ways the Council's service could be enhanced to help the taxi trade provide its own services.
Councillor Jepson was minded that the current standard of the licensing regime should be maintained. He sympathised with the points regarding the cost of training to prospective drivers but highlighted that the trade had rejected a proposed fare increase in the previous term.
Councillor Candy noted that prior to her appointment as Cabinet Member with responsibility for Health, she had sat on the Scrutiny Committee and been a member during the scrutiny review of the licensing regime. Councillor Candy said that she had taken onboard the comments of the trade representatives at the meeting on 21 September 2023 but having been briefed by officers she had concluded it would be a mistake to reduce the training for drivers.
Councillor Thompson highlighted that the cost of training could discourage potential drivers and queried if the Council could assist them financially. The Senior Licensing Officer, at the Chair's invitation, explained that there was a significant amount of pending driver applications and that it was common for some operators to pay the fees for new drivers and then garnish their salary to recoup the cost. The Licensing Manager and Housing Lead Lawyer added that it was important not to conflate the operators represented at the Scrutiny Committee meeting with the entire trade.
The Chair summarised the debate and suggested that a loan payback scheme appeared to be a potential way to support new drivers. Councillor Hedgley said he was not against this but was clear that the current standards of training should be maintained, having seen rogue drivers appear before Licensing Sub-Committee hearings in the past.
Councillor Jepson concurred with this notion and highlighted that a Licensing Sub-Committee hearing had recently considered an application where the applicant had been rejected by a neighbouring authority. Councillor Jepson added that there was a risk with a loan payback scheme that if a driver defaults on the loan the Council was also responsible for enforcing the standards that debtor adheres to. Councillor Jepson was of the view that the status quo of operators paying drivers' fees should be maintained.
Councillor Wilson proposed that having considered the recommendations of the Scrutiny Committee, officers will not be directed to investigate the introduction of ways to attract more drivers to the industry, including streamlining processes; this was seconded by Councillor Hedgley and on being put to a vote the motion was CARRIED unanimously.
Councillor Hedgley proposed that having considered the recommendations of the Scrutiny Committee, officers be directed to consider ways to alleviate the financial burden for drivers applying for a Licence which could include providing grants, loan pay back schemes or staggering payments; this was seconded by Councillor Thompson and on being put to a vote the motion was CARRIED unanimously.
It was therefore
RESOLVED
- That a request for resources be made for an additional Licensing Enforcement Officer post.
- That having considered the recommendations of the Scrutiny Committee, officers will not be directed to lobby the Government and Local Government Association (LGA) in relation to, the recommendations contained within the Task and Finish Group report entitled the Taxi and Private Hire Vehicle Licensing: Steps towards a Safer and More Robust System.
- That having considered the recommendations of the Scrutiny Committee, officers will not be directed to investigate the introduction of ways to attract more drivers to the industry, including streamlining processes
- That having considered the recommendations of the Scrutiny Committee, officers be directed to consider ways to alleviate the financial burden for drivers applying for a Licence which could include providing grants, loan pay back schemes or staggering payments