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Cabinet received report ES/0185 by the Leader of the Council who reported that the East Suffolk Performance Report for Quarter 2 (1st July to 30th September 2019) provided a summarised overview of the performance aligned to strategic deliverables within the Business Plan – Enabling Communities, Economic Growth and Financial Self-Sufficiency.
The performance report was in a transitional stage and a period of review until the new Business Plan for East Suffolk had been developed. The report had therefore been reduced significantly in terms of its reporting content.
Section 2 of report provided performance highlights for Quarter 2, reporting 63% of KPIs having a status of Green or were yearly KPIs (43% had a green status). In Quarter 1 abandoned call rates was below target; however in Quarter 2 this had been successfully achieved. Further details were provided in Sections 3 to 5 of the report.
For Quarter 2, Financial Self-Sufficiency was reporting a higher level of KPIs with a Red status. These were across the areas of complaints, net business rates payable and sundry debtors. Further information was provided in Section 5 of the report.
The Leader reported on highlights as follows: 351 businesses engaged with (target 422), 204 businesses received direct support; £1104,448 income generated (target £5k), yearly target of £644,004 successfully exceeded; 0 land regenerated; 98% food hygiene rating (target 95%); 137 net dwellings completed (annual target 916), 931 units currently under construction; all planning applications were above target, minors 80% determined in eight weeks (target 65%); majors 78% determined in 13 weeks (target 60%); others 90% (target 80%).
The Leader further commented that 363 fly tipping incidents had been reported and there had been 137 fly tipping enforcement actions; this, he said, was good news in that incidents were being reported.
The Cabinet Member with responsibility for Planning and Coastal Management commented that "void properties" had increased; this related to the number of days a property was un-let. The Cabinet Member with responsibility for Housing commented that a process review was being conducted to identify where further improvements could be made and reduce void periods by several days by prioritising them within workloads.
The Cabinet Member with responsibility for Planning and Coastal Management also commented that, in respect of disabled facilities and renovation grants budget committed, performance for disabled facilities was significantly below target. The Cabinet Member with responsibility for Housing commented that he had asked the Housing Team to look into this and options were expected to come forward for discussion later in November.
Councillor Elliott, commenting on fly tipping, asked if there was anything that could be done to increase the number of prosecutions, he suggested possibly placing mobile CCTV at hotspots. The Cabinet Member with responsibility for the Environment, in response, said that there were excellent disposal facilities in place in East Suffolk; he thought that the Council should invest in education and commented that all needed to be vigilant. Councillor Elliott agreed, but suggested that the Council lacked evidence, which mobile CCTV could provide. Members were advised by the Strategic Director that CCTV had been considered in the past, and that it could work in certain circumstances, he concluded that options would be explored.
RESOLVED
That the East Suffolk Performance Report for Quarter 2 be received.